Welcome to Ornavella. By accessing or using our website (www.ornavella.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

Ornavella is an online jewelry store offering fashion and premium-quality jewelry products. All orders placed through our website are subject to acceptance and availability.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to display all products as accurately as possible. However:

Slight variations in color, size, or appearance may occur due to lighting, photography, or screen settings.

All products are subject to availability.

Ornavella reserves the right to discontinue or modify products at any time.

3. Pricing & Payments

All prices are listed in PKR (Pakistani Rupees).

Prices are subject to change without prior notice.

We offer Cash on Delivery (COD) and other available payment methods as listed on our website.

Ornavella reserves the right to cancel any order in case of pricing errors or suspicious activity.

4. Order Confirmation

Once an order is placed:

You will receive a confirmation message or email.

Ornavella reserves the right to cancel or refuse any order due to stock issues, incorrect information, or suspected fraudulent activity.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location.

Delays may occur due to unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Returns and exchanges are only accepted according to our Return Policy.

Items must be unused and in original condition.

Ornavella reserves the right to reject returns that do not meet our policy conditions.

7. Order Misuse & Fraud Prevention

Ornavella maintains strict quality checks before dispatch.

Any return where the product is found altered, replaced, or inconsistent with the originally shipped item will not be eligible for refund or exchange.

In such cases, Ornavella reserves the right to take necessary action and refuse future orders.

8. Intellectual Property

All content on this website including images, logos, designs, and text is the property of Ornavella and may not be used, copied, or reproduced without permission.

9. Limitation of Liability

Ornavella is not liable for:

Any indirect or incidental damages resulting from the use of our products or website. Delays in delivery caused by third-party courier services.

10. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and ensure secure handling of your data.

11. Contact Information

For any questions or concerns, you can contact us:

Email:

ornvella.official@gmail.com

Website:

www.ornavella.com