Frequently Asked Questions



💎 Orders & Delivery

Q: How long does delivery take?

A: Delivery usually takes 2–5 working days across Pakistan.



Q: Do you offer Cash on Delivery?

A: Yes, we offer COD nationwide.



Q: How can I track my order?

A: You will receive tracking details via SMS/WhatsApp once your order is dispatched.



🎁 Products



Q: Will the product look exactly like the picture?



A: Yes, we try our best to show accurate images. Slight variations may occur due to lighting.



Q: Is your jewelry suitable for daily wear?

A: Yes, most of our pieces are lightweight and designed for everyday use as well as special occasions. 🔁 Returns & Exchanges



Q: Do you offer returns or exchanges?



A: We offer exchanges within 3 days of delivery. Products must be unused and in original packaging.



Q: What if I receive a damaged or wrong item?



A: Please contact us within 24 hours — we’ll resolve it immediately.



💳 Payments



Q: What payment methods do you accept?



A: We accept Cash on Delivery and online payments.



🚚 Shipping



Q: Do you deliver outside Pakistan?



A: Currently, we deliver within Pakistan only.