All Sales Are Final.

Due to hygiene reasons, there will strictly be no returns, exchanges or refunds on all accessories. Unless item arrives broken / damaged or incorrect order is sent. If this is the case, please contact us at ornavella.official@gmail.com and we will be happy to replace it for you at no extra cost.

Missing & Unapplied Discount Code:

Unapplied discount won't be refunded for any reason. Make sure to enter the discount code upon checkout at the time of purchase. Only one discount can be used at a time.

We highly recommend contacting us prior to placing an order if you have any questions or doubts. We'd be happy to clarify any queries you may have.